At 7ez, we believe gambling should always be fun — a form of entertainment, not a source of stress or financial pressure. This page explains the responsible gaming tools available to every 7ez player, how to recognise when gambling stops being enjoyable, and how to get help if you need it.
These are the core principles that guide how 7ez approaches player safety and responsible gaming across the entire platform.
Every 7ez player can set their own deposit, loss, and session limits directly from their account settings. These limits are applied immediately and are designed to help you stay within your personal budget without any friction.
If you feel you need a break from gambling, 7ez offers both temporary and permanent self-exclusion. Once activated, self-exclusion is immediate and cannot be reversed during the chosen period — giving you real protection when you need it most.
7ez can send you periodic reminders showing how long you have been playing in a single session. These gentle nudges help you stay aware of time spent on the platform and make conscious decisions about when to stop.
7ez enforces a minimum age of 18 for all players. Age is verified at registration and again before the first withdrawal. Any account found to belong to a person under 18 is closed immediately and all funds are handled appropriately.
7ez monitors player activity for patterns that may indicate problem gambling — such as rapidly increasing bet sizes, chasing losses, or unusually long sessions. Where such patterns are detected, our team may reach out proactively.
The 7ez support team is available around the clock. If you are concerned about your gambling habits or want help setting limits or activating self-exclusion, our team will assist you without judgment — any time of day or night.
All of these tools are built into your 7ez account and are completely free to use. You can activate or adjust them at any time through your account settings or by contacting support.
Set a maximum amount you can deposit per day, per week, or per month. Once your limit is reached, no further deposits will be accepted until the period resets. You can lower your limit instantly, but increasing it requires a 24-hour cooling-off period.
Set a maximum amount you are willing to lose per day, per week, or per month. When your loss limit is reached, your account is automatically restricted from placing further bets until the period resets. This is one of the most effective tools for staying within budget.
Set a maximum duration for each gaming session. When your session limit is reached, you will be automatically logged out. This helps prevent the kind of extended, unplanned sessions that can lead to impulsive decisions and overspending.
Take a short break from 7ez by activating a cooling-off period of 24 hours, 7 days, or 30 days. During this time your account is suspended and you cannot log in or deposit. This is ideal if you feel you need a short pause without committing to full self-exclusion.
For players who feel they need a longer break, 7ez offers self-exclusion periods of 6 months, 1 year, or permanent exclusion. Once activated, self-exclusion cannot be reversed during the chosen period. Contact support to activate self-exclusion at any time.
Enable periodic pop-up reminders that show you how long you have been playing and how much you have wagered in the current session. You can set these alerts to appear every 30, 60, or 90 minutes. A small reminder can make a big difference.
Setting up any of the responsible gaming tools on 7ez takes less than two minutes. Here is how to do it:
Visit 7ez.one and log in using your registered phone number and password.
Click on your profile icon in the top right corner and select "Account Settings" from the dropdown menu.
Find the "Responsible Gaming" section within your account settings. All available tools are listed here with clear descriptions.
Select the tool you want — deposit limit, loss limit, session limit, cooling-off, or self-exclusion — enter your preferred values, and confirm. The tool activates immediately.
If you have any difficulty activating a tool or want to discuss your options, the 7ez support team is available 24/7 via live chat or email at [email protected].
Responsible gaming starts with honest self-reflection. Gambling is meant to be entertainment — the moment it starts feeling like something else, it is worth paying attention. Ask yourself these questions honestly.
If you answer "yes" to two or more of these questions, it may be time to use one of 7ez's responsible gaming tools or speak to someone you trust.
Most people who gamble on 7ez do so for entertainment — they set a budget, enjoy the games, and stop when the budget runs out. That is healthy, responsible gambling. Problem gambling is different. It is when gambling starts to feel compulsive, when it interferes with daily life, finances, or relationships, and when stopping feels difficult or impossible.
Problem gambling does not happen overnight. It usually develops gradually, and many people do not realise it is happening until the impact on their life becomes significant. Recognising the early signs is the most important step.
Beyond the self-check questions above, here are some broader warning signs that gambling may be becoming a problem:
7ez takes underage gambling extremely seriously. The platform is strictly for adults aged 18 and over. We use multiple layers of age verification to ensure that young people cannot access the platform.
When you register on 7ez, you are required to confirm that you are 18 or older. Before your first withdrawal, 7ez will request identity documents to verify your age. Any account found to belong to a person under 18 is closed immediately.
If you are a parent or guardian and are concerned that a young person in your household may be accessing gambling platforms, we recommend taking the following steps:
If you or someone you know is struggling with problem gambling, reaching out is the most important step. The 7ez support team is always available, and there are also broader support resources that can help.
The first step is always the hardest — but it is also the most important. Here is how you can get support: